Privacy Policy

Who we are

Gecko Creative solutions and our website address is https://geckofy.co.uk .

Scope

This privacy notice covers personal data held by us relating to clients, prospective clients and website visitors. It does not cover staff, supplier or freelancer data. It does not cover data processed on behalf of our clients, e.g. websites hosted by us or our partners.

Please see our Cookie Policy.

Website visitors

Information that is held

IP Addresses

How the data is used

It allows analysis of website usage in aggregate, and for security reasons (e.g. enables the blocking of spammers and hackers).

How the information is obtained

IP addresses are automatically captured when visitors land on this website.

Sharing the information with other parties

Personal data will not be shared with a third party not associated with the provision of services without your explicit consent.

Subject data will also not be transferred to a third-party country outside of the UK or EEA that is not compliant with the applicable data protection laws via adequacy agreement, Binding Corporate Rules or other legally appropriate means, as defined by the Information Commissioners Office, without your explicit consent.

Legal Basis for processing your data

Legitimate Interests – IP addresses are stored to help us protect against spammers and hackers. They are also stored in Google Analytics to enable analysis of website usage in aggregate

Marketing

The information that is held

Name

Email Addresses

How the data is used

Marketing information or newsletters will only be sent if you have previously agreed to receive them, and you may opt out at any time.

How the data is obtained

Information you provide, e.g. contact forms, emails, phone calls, business cards.

Legal Basis for processing your data

The legal basis for processing your data is consent. When you sign up for a newsletter, you will be invited to follow a link in an email to confirm this.

Clients and potential clients

The information that is held

Name

Email Addresses

Postal Address

Telephone Numbers

Other information provided by you

How the data is used

Data is held to be able to contact you about your projects, invoice for work done, deal with incoming support requests and inform you of planned or unplanned interruptions to services supplied by us.

How the data is obtained

Information provided by you, e.g. contact forms, emails, phone calls and business cards

Data provided by a third party, e.g. if you have a separate company doing IT support they may report problems to us

Information about sales leads from our existing contacts

Legal Basis for processing the data

The legal basis for processing the data includes:

Contractual necessity – We may need your personal data to comply with our contractual obligations. For example, we need your contact details for invoicing purposes.

Legitimate Interests – We may require your data to pursue our legitimate interests – for example, to contact you, as a potential client, to discuss your requirements and quote for work.

Your rights

You have several legal rights to control what we do with your information. Please note that in some cases, asking us to do this may mean that we are no longer able to provide you with products or services.

Access – You have a right to get access to the personal information we hold about you.

Portability – You have a right to data portability when you request access. This means we will send you your data in electronic form.

Rectification – You have a right to have inaccurate data corrected and to update incomplete personal information.

Rectification – You have a right to have inaccurate data corrected and to update incomplete personal information.

Objection – You have a right to object to the processing of your personal information.

Withdraw consent – Where data is processed based on consent, you have a right to withdraw your consent.

Restriction – You have a right to request us to restrict stop the processing of your personal information without deleting it. For example, you could ask us to stop using your personal mobile phone because you now have a work one.

Erasure – You have a right to request that we delete your personal information.

Complaint – You have a right to lodge a complaint with the regulator, the Information Commissioner’s Office (ICO).

Please contact support@geckofy.co.uk to submit a request or ask any questions about this policy.

Sharing your information with other parties

Personal data will not be shared with a third party not associated with the provision of services without your explicit consent.

Subject data will also not be transferred to a third-party country outside of the UK or EEA that is not compliant with the applicable data protection laws via adequacy agreement, Binding Corporate Rules or other legally appropriate means, as defined by the Information Commissioners Office, without your explicit consent.

How long the information is kept

Retention periods for records are determined based on the type of record, the nature of the activity, product or service and the applicable legal or regulatory requirements.

Your details will be kept for five years from last contact or your ceasing to be a client. We will keep financial details for six years and emails for ten years. You can, at any stage, request these periods to be shorter. See Rights above.

Your personal information will be kept for as long as you are a client or potential client.

Your data may be kept for longer if required for the following reasons:

To respond to questions or complaints

Compliance with legal requirements

IP addresses are kept for up to two years.

Changes to this policy

The policy is regularly reviewed and updated when necessary.

If we plan to use personal data for a new purpose, we will update our privacy policy and communicate the changes to individuals before starting any new processing.

Version 1.0
Last Updated May 2025